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Please read the below before you contact our support desk:

Our customer service hours are Monday - Friday from 10am - 5pm EST. Once your ticket has been created, one of our customer service representatives will reply to your message within 24 - 48 hours during the above hours.

For specific order questions, please be sure to include your order number which you would have received by email.

Please note, if it's a shipping related question please check our shipping times and FAQ pages:

View all of the most frequently asked questions here


Téléphone :  07 56 97 44 75

To contact us by post, send your mail to the address below:

24 Rue de Clichy 75009 Paris

Please be patient and we'll get back to you as soon as possible :)

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Paint By Numbers Paradise